Roofing guides
Plain-English answers to the questions we get asked most, with links to the official sources.
Roof leaks in strata buildings: who’s responsible and what to do
In most NSW strata schemes the roof is common property, so the owners corporation repairs it. What to check, and how to get a leak fixed and documented.
Read the guide For home ownersCan you claim a leaking roof on insurance?
Storm damage is often covered. Gradual wear and tear usually isn’t. What to check, what to record and how a roofer’s report helps.
Read the guide For home ownersRoof leak or condensation? How to tell
Water that appears without rain is often condensation, not a leak. What causes it, why metal and tiled roofs differ, and what to do next.
Read the guide For home owners and strataWhen does a tiled roof need rebedding and repointing?
Cracked pointing can be repointed. Crumbling bedding means the caps need rebedding first. The signs, the difference, and what the standards say.
Read the guide For home ownersRoof leaking in a storm: what to do now
Stay safe, call the NSW SES on 132 500 for emergency help, photograph the damage and tell your insurer. Then get the permanent repair done.
Read the guide For home owners and strataRepair or replace? How to tell when a roof needs replacing
Small leaks, damaged flashings and broken tiles can usually be repaired. Widespread rust, sagging or extensive damage point to replacement. How to tell, and how to compare quotes.
Read the guide For home ownersChanging a tiled roof to metal: what’s involved
Check council approval, especially for heritage homes. Then the roof frame and pitch, what goes under the sheets, and which steel suits your distance from the sea.
Read the guide For strata managers and home ownersWhy box gutters leak, and when to replace them
Box gutters sit inside the roof line, so a blocked, undersized or rusted one sends water into the building. The causes, the fixes, and who pays in strata.
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