Warranty Terms

WARRANTY TERMS & CONDITIONS

JSJ WARRANTY

  1. Scope of Warranty: JSJ Roofing (“We”, “Our”, or “Us”) warrants the roofing services provided under this invoice to be free from defects in workmanship and materials as follows:
    • 5 years specifically for repointing.
    • 2 years from the date of completion for general workmanship and materials.
    • 2 years for non-structural repairs.
  2. Exclusions: This warranty does not cover:
    • Natural disasters, e.g., storm damage.
    • Cosmetic or performance defects due to normal wear and tear.
    • Defects or damages from the normal aging of materials.
    • Damages from acts of God such as hurricanes, tornadoes, hail, earthquakes, etc.
    • Fires, accidents, misuse, negligence, or improper maintenance.
    • Changes, repairs, or alterations by anyone other than JSJ Roofing or its authorized representatives.
    • Damages due to foot traffic or unauthorized individuals on the roof.
  3. Void of Warranty: This warranty is voided if:
    • Unauthorized individuals walk over the roof after service completion.
    • The roof has modifications, repairs, or maintenance by entities other than JSJ Roofing or its authorized reps.
  4. Claim Process:
    • Email info@jsjroofing.com.au with the subject “Warranty Claim”.
    • Attach a copy of this invoice as warranty proof.
    • Allow reasonable inspection time for the alleged defect or damage.
  5. Limitations: JSJ Roofing’s liability is limited to either repairing the defect or replacing the defective roofing service part. We aren’t liable for incidental or consequential damages.
  6. Transferability: This warranty is exclusive to the original purchaser on the invoice and cannot be transferred.
  7. Amendments: Changes to this warranty must be written and co-signed by both parties.

MANUFACTURER WARRANTIES

Wakaflex Warranty:

  • Guaranteed for 10 years from installation if installed as per guidelines.
  • Excludes damages from incorrect installation, accidental damages, and acts of God or unforeseen events.

BlueScope Steel Warranty:

  • COLORBOND® steel: Up to 36 years against corrosion by natural elements from installation.
  • ZINCALUME® steel: Up to 30 years against corrosion by natural elements from installation.
  • Refer to the manufacturer’s documentation for full terms and additional details.

  • Premier strata have been using JSJ roofing for the repair and maintenance of all types of roofing and gutters. JSJ has a meticulous approach to roof repair with full photographic before and after detail of every job meaning there is no question as to the integrity of their workmanship.

    Anthony Votano – General Manager at Premier Strata Management

  • Westside has had the pleasure of using the services of JSJ Roofing for the past 8 years. During this time, they have proven themselves to be reliable and professional in delivering quality roofing works. We have no hesitation in recommending their services to clients, family and friends.

    Frank Vigouroux – Owner of Westside Strata

  • We have dealt with many roofing companies over the years and most of them cannot match the quality of workmanship, both on site and from the office admin staff. Their comprehensive reports and photos provided for all jobs they do make our job so much when justifying why we are using their services

    Anthony Montibeler – Owner of Norwest Strata Management

  • I first came across JSJ Roofing six years ago and was impressed by their up front and honest approach to work that needed doing. Strata Plans that I manage regularly choose them when comparing roofing quotes due to their comprehensive and detailed quotes and then will usually use no other roofing contractors.

    Nicole Tilbrook – Strata manager at Len Robinson Strata Management

  • I have had the pleasure of working with JSJ Roofing for the last 4 years through the buildings we manage. JSJ Roofing have always been professional, invariably have given the correct advise, jobs are attended to promptly and are charge fairly. JSJ Roofing treat customers with respect and are very approachable.

    Rebekah Vigouroux – Strata Manager at Westside Strata

  • I find JSJ Roofing to be very focused making sure the jobs are completed to a high standard preventing future problems from occurring. It is good to see the use of photos as well as this gives us a good understanding of the problems at hand.

    Ian Whitfield – Strata Manager at Premier Strata
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